Best Buy (Grade: A)
- Best Buy will match the lower price of both a local competitor or a major online retailer. Doesn’t matter how small the local competitor is, they will match the price.
- Have either the ad of the competitor with you or know their website url. Just go to the customer service desk at Best Buy and they will either look up the site or call the store in question to verify the lower price. The retailer must be within a 25 mile radius of the Best Buy store.
- Their online price matching policy is what sets them apart. They will match the online price of the following retailers: Amazon.com, Bhphotovideo.com, Crutchfield.com, Dell.com, HP.com, Newegg.com, and TigerDirect.com. Do your homework first, then go get the best price.
- What about Costco? If you have a Costco (or Sam’s Clucb) within a 25 mile radius of your local Best Buy they will also match their price.
- What about price matching after your purchase? Yes, Best Buy will also match prices post purchase if they lower their price within 15 days of your purchase.
Costco (Grade: Incomplete)
- Costco 30 day price adjustment policy. Let’s say, for example, you buy a 50 inch HDTV from Costco and within the next 30 days you notice they have dropped the price by $150. Just bring your receipt back in and they’ll show you the money. This happens OFTEN! Keep checking the price when you go in for toilet paper and dog food.
- Workaround after 30 days: Costco won’t like me saying this but if the price of your HDTV drops after the 30 days, you can always return the item and re-buy it at the lower price. Remember that you have a 90 days return policy on electronics at Costco.
Home Depot (Grade: B)
- If you find a local competitor beats the Home Depot price, you are eligible to get the product for 10% lower than the competitor’s price.
- Exclusions: Special orders, bid pricing, volume discounts, open-box merchandise, labor and installation, sales tax, rebate and free offers, typographical errors and online purchases.
- From a Consumerist article, a Home Depot employee tells us that store associates are able to discount an item by up to $50 without contacting a store manager. He also says that he’ll drop the price if the customer says he has seen it lower elsewhere, even without any visual proof. This is a strategy worth pursuing, especially when starting your next home improvement project.
- Does Home Depot price match online pricing? No, as of October 2013 they do not.
JCPenney (Grade: B-)
- Find a better price on an identical item from a retailer in your local area? Just bring in their ad and get the same price.
- The list of exclusions is very reasonable: Sephora, Salon, Optical, Portrait or Custom Decorating.
- Do they match online pricing as well? Heck NO. Bummer.
Kohl’s (Grade: C-)
- Bring in a copy of the competitor’s ad (with the current date on it) to your nearest Kohl’s store and they’ll give you the lower price.
- Here is my beef with this policy. How many ads have the date stamped on them? Also, what if you see the lower price in another store and not on an ad? Can I take a picture of the price and bring that in? They don’t say.
- Bottom-line: Kohl’s really needs to revamp their price match policy as it was clearly written in 1962 when they were founded.
- Does Kohl’s match online pricing as well? Nope. Hence the C- grade, well, along with the other part.
Lowe’s (Grade: B)
- Just find a better price at a local competitor and they’ll beat it by 10%.
- If a local store is offering a particular product at a clearance price, Lowe’s will match that price immediately.
- Exclusions include: installation labor, special order, discontinued, clearance, liquidation or damaged items. Limited to reasonable quantities so you can’t price match 24 cordless drills apparently.
- They also have something called ‘Price Protection’ which guarantees you the lowest price when shopping online and using the in-store pickup method. For instance, if your local Lowe’s store has an item cheaper than the Lowe’s website then that is the price you’ll get.
Office Depot (Grade: A-)
- Just show them the lower price from a competitor on the same exact product and you’re golden. Also, if you go home and then find a better price, just bring your receipt back within 14 days and cha-ching, they’ll show you the money.
- Also, they have an excellent online price match policy. From their website, here are the online stores they will price match: “Staples.com, OfficeMax.com, BestBuy.com, Reliable.com, Quill.com, Sears.com, Target.com, KMart.com, Costco.com, or SamsClub.com or their corresponding printed catalog.”
- Exclusions are fairly standard and include print services, delivery costs, clearance and liquidation products, and special orders.